Returns Policy 

Last Updated: July 01, 2021 

Thank you for your purchase and we hope you are happy with your Wazzacow products. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our returns policy. 

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be new and unused position with all original tags and labels attached. 

Return Process

To return an item, please email customer service at wazzacow@yahoo.com.au to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return to the following address: 

PMTA C/o Wazzacow
Attn: Returns
RMA #
3/14 Lakewood Blvd
Carrum Downs, Victoria 3201
Australia

Return shipping charges will be paid for or reimbursed by us. 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

Exceptions 

For defective or damaged products, please contact us with the details below to arrange a refund or exchange. 

Questions 

If you have any questions concerning our return policy, please contact us at: 

0418 883 022
wazzacow@yahoo.com.au